Oven Touchpad Repair
One of the buttons on my oven touchpad failed recently. I had an appliance store come out to look at it. We discovered that a jumper wire had been placed from one of the wires in the touch pad ribbon cable to the connector.
Is this a standard repair method you have seen? Could this have been done during manufacturing if it failed a quality check?
My home warranty provider is trying to deny coverage claiming it was not due to normal wear and tear.