Bosch service reputation?

thisishishouseMay 17, 2014

Does anyone have any pro/con experiences to share regarding Bosch reliability and service?

Someone recently recounted a story of a faulty oven, requiring multiple repairs, Bosch unresponsive/unwilling to replace, a ruined holiday dinner, yada yada yada.

I'm betting there's a similar experience out there for nearly any manufacturer.

Does Bosch have a "reputation" one way or the other regarding reliability and service?

Thank you for reporting this comment. Undo

general electric artica refrigerator building frost in the refrigerator section behind crisper

    Bookmark   May 17, 2014 at 3:17PM
Thank you for reporting this comment. Undo

When I was dealing with my local appliance store to resolve issues service was ROTTEN. I cant even begin to say how terrible and we had to use them since thats where we purchased the appliances. When I reached out to Bosch myself service was stellar. They went above and beyond fixing and replacing what was wrong. I have read many complaints about them but I can say I never had one bad issue with their Customer service when I was dealing with them. Know the store you purchase from and their service history.

    Bookmark   May 18, 2014 at 10:04AM
Sign Up to comment
More Discussions
Hi, I finally narrowed down to 3 different 30 inch...
good experience with AJ Madison
Got a really good deal on $5k worth of Bosch appliances...
Wolf porcelain chipping on new ovens
Argggggg!!!! New wolf E series ovens, purchased and...
Wolf oven error on self clean: TCO detect as open
I've had two Wolf E series for nearly 2 years (single...
Anyone have one of the new Viking Dishwashers?
They have rebuilt them from the ground up this year....
© 2015 Houzz Inc. Houzz® The new way to design your home™