Think I screwed the pooch

coolbeanswApril 8, 2013

Aargh! Two and a half months with MB reno, only one decision left: towel bar. Found Rohl TB that fits the bill. Amazon and Faucet Direct out of stock. Googled shopping resources and found that said it was in stock! Ordered it today. No confirmation email. Searching around on net, discover rohlhome is official site. Think I've screwed up royally. OMG. Any intel on

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There is a phone number on that site you could call.

    Bookmark   April 9, 2013 at 12:44AM
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Turns out it's owned by Decorative Home Products, which has an F rating from the BBB. They are not affiliated with Rohl, just are a reseller. My transaction for some reason did not go through (lucky!).

    Bookmark   April 9, 2013 at 9:17AM
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Watch your credit card statement to make sure nothing went through for an order or anything else you didn't purchase.

    Bookmark   April 9, 2013 at 10:36AM
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I would even contact your credit card company and let them know that this transaction was made in error and that you do not want to authorize a payment to this company.

    Bookmark   April 9, 2013 at 11:00AM
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Thanks, I did contact the CC co this morning and confirmed that no charge was pending.

    Bookmark   April 9, 2013 at 10:14PM
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PS I emailed the authentic Rohl website and they confirmed that is not an authorized Rohl dealer.

    Bookmark   April 9, 2013 at 10:17PM
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