Marvel beverage cooler warning

Alex_2013April 30, 2013

Buyer beware. We purchased the 24" Marvel beverage cooler for our main kitchen's home. We woke up one morning to find significant cupping on our hardwood floors. The water restoration company removed the appliance from our home and shortly after we had a certified Marvel service repair technician inform us that the unit was defective and it had ice buildup in the refrigeration line among other things which caused the leaking the repair bill was $1000+, though the technician recommended we not repair it due to the possibility that it could leak again . We have requested a replacement from Marvel.

Marvel has refused to discuss our claim and we have elevated our calls and letters to the highest levels within AGA Marvel customer service and repair. We are contemplating filing a claim with our homeowner's insurance.

Think twice when purchasing a Marvel refrigeration appliance they don't stand behind their product.

Thank you for reporting this comment. Undo

"We are contemplating filing a claim "

perhaps your claim should be in court.

I'd be careful filing w/ your homeowners for such a small amt. You'll get a mark on you and the house's file which will result in higher premiums.

    Bookmark   April 30, 2013 at 9:04PM
Sign Up to comment
More Discussions
Who makes Counter Depth fridge less than 36" wide
Hi, who makes a counter depth fridge that is only say...
Brad Goodyear
DCS Gas range review
DCS gas range review
self cleaning oven racks
Almost all oven manufacturers require removing oven...
Oven size vs cabinet size
In my search for a new oven I noticed that all have...
good experience with AJ Madison
Got a really good deal on $5k worth of Bosch appliances...
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™