Modernaire hood damage
Does anyone have any experiences to share on a modernaire hood that arrived damaged? Did the company take care of the issue? If the hood needed to be remade, how long did that take? Did you have to pay to have the hood shipped back etc? Any puchback from Modernaire on fixing the issue or remaking the hood if needed?
We ordered a PS26 modernaire hood after a lot of thought. The hood was manufactured and delivered a few months ago but has been at the retailer for all this time. My installer picked it up today and when it was unpacked for installed there are several places where the hood is damaged including a big dent in the front. We have called Modernaire and the retailer but don't know the next steps yet.