The Capital no-service saga continues
11 months ago I got a new Capital range, that immediately got sidelined by a broken latch cooling fan. Because I'm on the east coast, Capital has no factory service reps here, so the whole thing took about a month to fix, and that only happened because someone form Capital read about my problems on this forumÃ¯Â¿Â½had I not posted here, I doubt they would've done anything.
This is sadly borne out by my recent experience:
The broken fan noise is returning. So two weeks ago, I emailed Capital again, and they promised a service visit to replace the fan. Again. I haven't heard a thing from them since.
No range I've owned has ever needed service. And I'm not young. For the most expensive one I ever bought to fail twice in less than a year is really disheartening. Not saying that they're all like this, but I got a lemon, so make sure you have real service in your area if you buy one. I'm at a loss about what to do next.