General brand guidance, please.
I'm about to start getting serious looking at appliances for a kitchen renovation. I've been reading here for months and industriously clipping useful threads to my Evernote file and I do have brands narrowed down a tiny bit (not doing super high end, no interest in a SubZero, things like that). But it's still overwhelming. So many brands! So many lines! So many models!
If there are brands I should just be avoiding in general, that's good info to start with.
In general, I want brands that make a high quality, reliable product. However, even the best quality brand can occasionally have a problem and I also think it's important to buy a brand with good customer service, a brand that really stands behind its products.
Last month there were threads here and in the kitchen forum discussing a New York Times Haggler article about abysmal customer service from Whirlpool. Several people said that they were also responsible for the cs for their subs, which include Maytag, KA and Jenn-Air.
So, can I get any kind of consensus here? Would you avoid all those brands based on likely lousy support if there's a problem, even if they generally make a quality product? Or do you think that's an over reaction?
A related question: Where do you like to look for appliance reviews? Here, of course. Off the top of my head, I'll also look at AJ Madison, Amazon, Sears, Best Buy. Anywhere else you like?