Wolf Oven: Here we go again!
I am on my second Wolf E Series Double Oven. The first one had the dreaded chipping porcelain. Now the replacement oven start chipping after I used it about 3 times. Same chipping in all four corners. The oven was installed last March 2013. I contacted Wolf last November and told them but wanted to get through the holidays and would wait until some time in the spring.
I emailed them yesterday and told them my sad story of oven #2 and today I received a reply with these 4 questions.
1. Has the cooking performance changed? Not that I can tell.
2. When the oven is on, does any area of the floor glow red? You're kidding, right?
3. Is this occurring in both ovens? Yes but only used this oven 3 or 4 times. Never ran self-clean on it.
4. Was anything placed on the oven floor? No
Well, Question #2 is ridiculous. Steel needs to be over 900 degrees to glow red.
The Wolf Rep. also wrote that the New E series does not have a replaceable bottom floor, but the M series does. Last November they told me the E series had a replaceable bottom. Do they know what is going on at Wolf??
Stay tuned, more to follow. Kala