Customer Service

sue2012April 10, 2012

Does anyone have any comments to make good or bad about Wolf or Thermador customer service.

Thanks.

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chef_dupre

my limited dealings with thermador after range install were extremely positive

    Bookmark   April 10, 2012 at 11:53PM
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maire_cate

In the 24 years I've owned my Sub Zeros I've had excellent service. I would hope both divisions provide the same service.

    Bookmark   April 11, 2012 at 7:27AM
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cat_mom

Wolf customer svce has been good for us as well.

    Bookmark   April 11, 2012 at 11:30AM
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ILoveRed

I put Wolf and SZ in my 6 yr old house. Excellent customer service. I have never had the run around that some of our fellow forum members seem to be getting with other brands. It's disgusting.

We are building again and after what I have read about some of the other brands here, if I wasn't already convinced, I'm even more convinced to use these brands again.

    Bookmark   April 12, 2012 at 2:40PM
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sprtphntc

another vote for wolf, have their wall oven and needed a new probe and received it in 2 days.

    Bookmark   April 12, 2012 at 2:49PM
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jgopp

Sub-zero (wolf) has always given me great service from day one.

    Bookmark   April 13, 2012 at 12:16PM
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