American Range wall oven broiler
We recently installed an American Range wall oven. The oven works beautifully, but the broiler is scary! It starts up (from a cold start) almost explosively, with the flame extending across the entire top of the oven, creating a whoosh sound, followed by a fair amount of gas coming out of the top vent.
Needless to say I was very alarmed by this and contacted American Range. They authorized a service call and the technicians who looked at the oven also thought something was wrong. (They speculated that American Range may have installed an orifice for liquid propane, which is slightly larger than the orifice used for natural gas). They also described the startup as a small explosion.
When they called the manufacturer to discuss the situation, American Range told them this was normal! I was very surprised to hear this, particularly when I initially described the problem to them, they authorized a repair visit.
American Range said that climate and temperature may have something to do with how the broiler starts, which may explain things a bit since I live in the northeast. But still the way the broiler starts us does not seem safe.
Has anyone else experienced the same with their broiler? I would be very curious to know one way or the other. I am also planning to videotape the broiler start and post that shortly.
On a happier note, we installed a Blue Star 30" cooktop about two years ago, and it is amazing!