Ordering Gaggenau parts
I picked up a floor model single gas wok top and my install guy just told me that I need to get a gas regulator and an angle fitting to connect it to the natural gas line. I tried calling Gaggenau on Friday and the lady on the phone said that they cannot sell any parts to the individuals and I need to call and schedule an appt with a Bosch rep who will determine which parts and then install them. Yup - 2 visits. Is this the only way?