Hoshizaki not draining
Hi all - we bought a Hoshizaki AM-50BAE, and it has been great. We recently went out of town and decided to turn it off. When we returned, we found about an inch of water sitting in the bottom. I turned it back on, with no problem at all but the water isn't draining. We have a gravity drain which drains through the floor, and have never had an issue. We have also never turned it off. Does anyone know if there's some possible benign reason for this, or if we need to get a service call?