Advanium owners - is this normal or a defect?
I have a 240V Advantium 30" oven (monogram brand). Works great - my main complaint is with the swapping of the pans. Whenever i swap the pan the ring doesn't engage right and i get it off center and it rotates with an annoying sound and it comes up eventually (gets stuck). I have to reset a number of times to get it to sit right. Is this normal? Or is there a way to get it to sit right the first time? Or should i call service to get a new ring?