So your siting in a resturant and read this add on the placemat.
How would you respond to this?
$12 Oil Change? Free Tire Rotation? Free Vehicle
With all of these "great deals" and endless claims like "why
pay more?" many auto service customers seek price first.
But, does quality and service suffer in order to meet these
rock -bottom prices?
Consider that robot sitting in your driveway, yes, the
technology that is in your car makes it a robot in every
sense of the word. What does it really take to keep it
properly serviced these days? Is it really the promise of a
possible great deal that is the most important thing or
should today's vehicle owner be looking at this issue a lot
closer? The last few decades, have seen vehicles change
drastically because of the on-board computers, and the
implementation of vehicle robotics and telematics. Likewise
so have the tools that are necessary to analyze and help
repair them. Every shop owner "should" be purchasing these
tools and "should" be investing in continuing technician
education to operate them.
DID YOU KNOW? Last year, less than 5% of auto technicians
attended sufficient continuing education and many
technicians have attended none at all in the last several
DID YOU KNOW? The only way to service any of today's cars
completely is with the factory tool specific to its
manufacturer? Many shop owners try to avoid the added
expense of continued training for their techs for two
reasons: the training is costly, and a better trained tech
deserves higher pay. Many shop owners attempt to rely on
only one aftermarket scan tool. These are business practices
that will ultimately lead to the shop failing, because they
won't be trained and equipped to keep pace with today's
The one shop that has taken the road less traveled, and has
been investing in training and factory tools for all of
Beaver County drivers since they opened their doors over ten
years ago, is Gillespie's Auto Service- Gillespie's is the
only independent repair shop in the Tri-state area staying
up-to-date with factory-level diagnostic equipment for 95%
of the vehicles on the road.
Owner John Gillespie is an ASE certified Master Technician
who not only continues his own education, he is a Car Quest
Technical Institute Instructor. When he is not in his own
shop, John teaches continuing education courses for
professional auto technicians around the country "Sadly, too
many auto repair shops are too busy playing to the idea that
the commodities are worth more than the abilities and
talents of their technicians," says Gillespie. "It does not
matter how cheap someone claims to be if they are not
equipped and trained to service your car completely and
correctly. We realize price is important, so we work hard to
ensure our competitiveness in the marketplace- without
sacrificing any quality know-how."