Nissan Consumer Affairs Problems (Long)
When we went to trade in our Nissan Maxima, we discovered the title incorrectly had Nissan Acceptance Corporation (NMAC) as lienholder (our lien release letter was from the bank we made payments to). It took days of phone calls to NMAC to issue a letter stating they did not have an interest in the vehicle. In the meantime, we sent a letter of complaint to Nissan Consumer Affairs stating the above. Their response was "we can't complete any request without an account number"! Of course, there's no account number since there was no lien to begin with! We are disgusted enough to bring this to another level, but are not sure who to send a letter to.