New Refrigerator

barbizonMarch 13, 2014

On Feb. 28, 2014, delivery gentlemen slammed down the front of my new Sears Kenmore Elite refrigerator in the streets after tilting it back when removing the packaging from under the bottom. It is working properly, but I am concerned if there is some internal damage I may encounter later because of it. Should I return it and get another one before my 30 day return policy end?

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kitch1

Hi,

That's a tough call. Even if he placed it gently at your house, who is to say how many times it was slammed down hard in the warehouse- on and off the truck, etc. I might wait a few weeks and if it's running fine than I would not return it but wait and see.

    Bookmark   March 13, 2014 at 7:44AM
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sjhockeyfan325

I'm guessing that if it's going to "break" because they mistreated it it will probably happen during the warranty period (as opposed to the return period). Therefore, I would not return it now, especially since, as kitch said, you have no idea how many times any new refrigerator might have been plunked down harshly before it got to your driveway.

    Bookmark   March 13, 2014 at 10:30AM
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