1988 Jenn Air Combo Micro/oven
We just bought a home with the 1988 Jenn Air Micro/oven combo. Both do not work property and have ruined food. The tech tells me to purchase a hand "wind-up tray" to put in microwave to make the food cook more evenly. This is just a bandaid approach and I want the insurance to replace it and the oven which does not work properly either. Any suggestions to convince them to do it?