Frigidaire refrigerator tampered with - invalid serial number
I posted a few weeks ago about the problems we were experiencing with our Frigidaire refrigerator purchased from Lowes.
It was a customer return after one week - they wanted a counter depth unit apparently. We purchased it for about $500 less than a brand new one.
We have had three separate repairs on the leaking ice maker, and a whole new gasket put around the freezer drawer. The warranty expired two weeks ago and we were told to contact Frigidaire to see about purchasing an extended warranty.
The serial number that I gave them is invalid. It comes up as a number for a cooktop stove. Also apparent now is that fact that the original sticker on the inside of the frige has been removed - there is tape residue all over - and another, smaller Frigidaire/Electrolux sticker placed over it with a piece of tape.
Someone needs to be responsible for this - Lowes I would assume since we purchased it from them. Are they not responsible for selling authentic merchandise? IF it had been tampered with by the first owner, isn't Lowes also responsible for what they take back? The sticker appears to be an authentic Frigidaire sticker, although not the original.
I have contacted the Lowes manager, who claims Frigidaire is responsible, but I want the fridge returned and replaced with a new unit.
Has anyone encountered this? Who do you think is at fault? How should I handle this?