Lemon Kobe hood insert Kobe IN2642SQB-1200 (42"),
I'm so disappointed! Venting was a huge expense in my remodel and I agonized over choosing the insert and designing the cabinet hood. The led lights haven't worked in months, and after 2 service calls the technician ordered parts which are backordered, with NO estimate on when they'll actually be available. And there is this sound, which isn't always present but makes the hood uncomfortably loud to use when it is. Not sure if video will embed (nothing to see, but if you know what causes the sound please help me), but it is the most recent upload to my photobucket. If they can't fix this in a timely manner, can they replace the insert? Could I insist on a refund and get another insert that would fit in the very same cabinet surround? The model is Kobe IN2642SQB-1200 (42").
Here is a link that might be useful: kobe hood noise