Things I'd wished I'd known about Ventahood before buying ...
Here's a little warning for those considering purchasing a Ventahood range hood:
I've have an EPH18-236 chimney hood 24" deep 36" wide for about 7 months. Here are some issues:
1. After 1 month the fan motor only worked on high. Several phonecalls, 2 service calls, and a visit from the regional manager later, it was discovered that the silly little plastic dampers were too big for opening and getting stuck. Solution: cut them down with a utility knife.
2. Following the manual exactly I washed the blower box in the dishwasher exactly 3 times before the box rusted and the paint peeled off in huge chunks. Had to order a new one from Ventahood and now only wash the greasy monstrosity by hand in a too-small sink. It fills up inside with water every time and I cannot get it out. As a result it drips down my wall when I put it back thinking its dry.
3. Today I removed the grease-laden blower wheels with an Allen key. I soaked them in hot soapy (mild dish detergent) water. When I took them out and rinsed them off half the paint has peeled off of one of the wheels and now I'm not sure the wheel is balanced while spinning. Thus, a little knocking sound has developed.
I paid a great deal of money for this hood ($1900 CDN including hood extension). I was led to believe that it was an excellent product. It is not. I am sad to say that, based on my experience, it is poorly-made and not well-thought-out. Cleaning it is absolutely necessary (there is a 1/4" deep pool of brown grease in the blower box) after stir-frying precisely one dish, yet cleaning it is a huge ordeal, and the parts are not built to withstand any amount of water. That, in and of itself, is ridiculous.
I really, really wish I had known all of this before because I absolutely would have bought something else.
Just thought you might like to know.