Members Mark Y0660 - Diappointing Heat Level

crlyOctober 20, 2002

I purchased the Y0660 grill from Sams last week and WOW...what a grill. I tried it out last evening, but was disappointed with the heat level reached. Actually, after 40 minutes the hood thermometer reached just under 300 degrees and a flat on the grill thermometer only reached around 350 +/-. I took the burners out and cleaned them of obstructions per the directions (none present), but still can't get the heat level up.

I put a couple steaks on and couldn't get them seared. I tried using only one of the three burners thinking this might help, but no luck.

Is there a break-in period on these grills? Any thoughts on what I might be doing wrong or how to remedy this problem would be appreciated. I've seen messages with users talking about getting their grill to 600. I don't really need it that hot, but getting it up into the 500 + level would be nice.

Look forward to feedback.

Crly in St. Louis, MO

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Something is wrong with your grill. I hit 600 F the first time I used mine. Quite possibly, it's the regulator. Call Grand Hall today and explain the situation or just return the grill for another one, if that's possible considering the weight and size. Hang in there, once resolved you will love that grill. -Terry

    Bookmark   October 21, 2002 at 8:08AM
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Try turning the valve on your lp tank on very slowly. The new tanks need to be turned on slowly or else the safety mechanism kicks in, reducing the gas flow.

    Bookmark   October 21, 2002 at 8:54AM
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