www.halcogrills.com problem

bbarelAugust 12, 2002

I ordered the Broil King PortaChef from these guys. Their site was not clear if they had the one with the steel FlavRwave plate or briquettes, so I sent them an email indicating that I wanted the FlavRwave plate model and asked which one they were selling. They responded: "The new grill this year is the ss plate...", so I ordered the grill and they sent me one with briquettes! Then I sent them another email asking why they sent something different than what they described. They responded abrasively and accused me of screwing up the order. I think they just wanted to unload last years model and lied. I would suggest you avoid these guys. On the other hand, the Broil King Porta Chef is a very nice unit, although I haven't had a chance to use it yet.

Sign Up to comment
More Discussions
Side burner recommendation
I am looking for a side burner to put in our outdoor...
Windbreak for BBQ
We live in an area that is extremely windy at times....
Front Avenue grill at Costco
Do you know anything about this grill? Not sure what...
Need suggestion for a gas cooktop to use outdoor
Can someone please suggest a gas cooktop/burner that...
What are your most useful appliances in outdoor kitchen
We are in the design stages for our outdoor grilling...
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™