Trevor, can you help me?
I am having some trouble getting a response from Blue Star. It's going on 4 months and I still haven't received parts that they promised in October. Now, today, 2 of my 6 burners will not ignite. I have spoke to Matt 4 times, each time he says he is sending parts. I have called 3 times in the last week to check on the status of the parts and no return phone calls. I haven't been upset or persnickity, but now I am getting very frustrated. Is this something that you can possibly help with? FYI, I purchased the 36" range in October 09, so we have had it roughly 4 months.
Thank you for any thing you might help with.
Feel free to send me a personal message.