new kitchenaid dishwasher - worst ever!
We just had a brand new Kitchen Aid Dishwasher installed on November 23, 2013; Model # KUDS301XBT9. It sucks!
Each and every wash cycle I have run has resulted in several items needing to be hand washed. Food is left on but has been turned into a fine, baked on grit that is all over the surfaces of 45% of everything on the top rack. I know that Cascade is the recommended detergent but I have a very bad history with our soft water and Cascade = etching on glass and china that resulted in having to toss several otherwise perfectly good pieces. In this unit I have been using Polmolive Eco and have just tried Trader Joes power, always with a rinse aid.
I have contacted the installer who has said that everything checks out on his end. I had a chat with someone at the KitchenAid web site who questioned my water pressure, water temp as well as any clogs that I could see at the bottom of the unit. This unit is a replacement for a 14 year old Maytag that never had an issue with leaving food, grit or avocado behind on a plate or dish...same water temp and pressure.
So, my question for all/any of you is...anyone else have issues with this machine? We got it based on Consumer Reports rating and $$. We got two rebates which we thought was a great deal. Now I know better. Thanks in advance for any response. Now, if you will excuse me, it is time for me to go empty my dishwasher and hand wash what is still dirty.