Frazzled Landlord needs ADVICE!!
I manage a small apartment building as an onsite landlord. Two months ago I rented a unit (that happens to be straight across from my apartment) to a woman whose references checked out fine, and who seemed very nice. For aesthetic, as well as safety reasons, I do not allow tenants to keep any belongings on their doorsteps or landings. About a month into her rental agreement I noticed that she had placed a baby gate at the top of her stairs, so her dog could use the "landing" to hang out on. I immediately went up to her apartment to politely explain why she could not use the gate to block off the stairway. She said she understood, however, the next day the gate was still in place, and she had added some potted plants to the mix. I wrote up a rental violation notice and delivered it to her, explaining once more that any objects outside of her unit could be removed at her expense, and that the gate and plants had to go! She got pretty angry to say the least! The next day the gate and plants were still there, and she had also added a huge, fake tree to the eyesore! I was pretty flabbergasted, but still gave her one more chance with a second violation notice. She was not home so I taped the notice to her door. She called me cursing, and raving like a lunatic saying that her dog needed a patio to "relax" on. I was pretty stunned at her outburst, and told her that if the objects were not removed immediately, they would be removed for her. I heard a commotion in the parking lot, and looked out my office door to see her waving her fist at me, and screaming "b@#**" at the top of her lungs as she squealed out of the parking lot. I started typing up her 30 day notice of termination of tenancy right away. Since then, this woman has been harassing me with phone calls, and yells across to my apartment every time she opens her door. She leaves her trash on my door step, and has threatened to tell the owners of the building and the police that I went into her apartment and stole something from her jewelry box. (Not true of course). I am at my wits end, and am worried about my car too! She certainly has a few screws loose, and I don't know what to do! It's only day three, and I don't know what the hell she is going to make up next!! Any advice??