Need to get out of apartment asap!! Too many problems.
We need some advice. We moved into a new apartment in June. Our upstairs neighbor was very harassing and noisy. We complained to management and were told that these problems were going on previously but they "must have dropped the ball by not dealing with them before". That's exactly what we were told by the manager. We were told to call the police if the noise problems persisted which we did and the neighbors were evicted. While that was going on, our electric was going out intermittently for a month. We reported the first incident which happened around 6/28 and management thought it might be the upstairs neighbor turning our electric off at the main board. We were told that it might be a faulty breaker and they would order the part to have it fixed after the 4th of July weekend. It happened again a couple days later-which we reported again. We were told at that time that they couldn't get to it because they had a few air conditioners that were going out and had to be replaced before they could get to us. This went on with incidents about 3-4 times a week. We kept complaining and were told to not have so many electrical things running at one time. We couldn't have the air conditioner running (in the middle of July when it was hotter than normal in the 90's) when we wanted to cook or we had to have only one light on at a time and finally it got so bad that we were down to the living room tv with no air conditioning and lights on. We actually had to walk around with flashlights. Finally we couldn't take anymore and demanded that they fix the problem. It still took them a coupld of days to get the part that they never ordered in the first place. This repair took all of about 5 minutes to do. We then asked to be let out of our lease. After which we were told by the manager that they would not put anyone with children over our heads so we wouldn't have the same problem
again and the electric was repaired so we stayed. Now there's a very loud child living over our heads and they have a very large dog up there too so it sounds like there's a football game being played over us, it gets so loud. We have written a letter of intent to vacate dated 11/1 and they have only shown the apartment to a couple of people. We have asked to be let out of our lease but were told we could not do that even though we had to endure all the problems that we have. We need advice on how to get out of here as fast as we can. We can't take anymore problems and noise. This place is horrible. We have been very good tenants-we pay our rent on time, we're very quiet and follow the lease to the letter as far as our responsibilities go but the management has dropped the ball over and over. Now they are showing the apartment tomorrow to someone that doesn't plan to move in until January so we're stuck until then. Please tell us what we can do to get out of here now.