Ok, please tell me if I'm approaching this correctly.
I have new neighbors that moved upstairs on August 11th. They are EXTREMELY loud with stomping, banging and booming from about 10 pm to 5 am. I've documented everything this past week and presented the documentation (9 pages in all) to my manager here at my apartment complex this morning. Along with the documentation, I noted that I would appreciate if they could please subdue the noises coming from the apartment above during this time and I would give them 14 days to do so.
I did speak with my manager and wrote to her on Monday the 14th because the noises I had to endure kept me from sleeping. I get up everyday at 5:30 and can't be missing out on sleep. When I contacted management regarding the problem again on Monday the 21st, she told me the people upstairs claim "We pay rent too, so we should be able to make noise as we want.". She sided with them and I couldn't believe it.
I've documented everything and now I'm giving her 14 days to resolve the situation or I will take this to court and complete an escrow on rent. Truthfully, I just want to get out of this place if I can. I've been here a year and a half and since March I've been a target of harrassment. $1500 of damage was done to my car by the young boy next door who has disabled parents. My boyfriend's license plates were recently stolen, and my service dog has been harrassed by some of the kids in the neighborhood to a point where she barks at anyone walking by now (they used to knock and run - my dad caught them one time and they quit after that). I was also recently diagnosed with anxiety due to lack of sleep. This apartment is literally UNLIVEABLE!
Do you think the judge will rule in my favor if I have the appropriate documentation and he'll allow me to break my lease? I'd be willing to make negotionations with the complex here, but they want an unreasonable amount of money that I can't put up right now.
I did not speak directly with the people upstairs because I'm deaf and I've seen what they look like (big and tough). So, I involved management from the beginning since they accused me of leaving hate mail for the previous tenants. What really happened was I left a NICE note explaining to keep it down up there, please. Management blew the whole thing out of proportion and backed off when I presented them with the original.
Any suggestions as to where I can go with this?