My friend has been living in her apartment for 6 months now with 2 cats, the previous apartment manager knew of the pets and stated to her that she would have no issues concerning the animals. Well... He has been fired and no longer works at the complex, she had an inspection yesterday and was informed that evening that she needed to pay a $500.00 deposit for the pet, also was told that she could only have one pet. These pets are her childrens pets so its not just a matter of giving them away. The key issues in this are... 1) she never received a copy of her lease agreement from the previous manager 2) He had told her that payments would be incorporated into her rent (and were not, yes I realize she should have noticed this but she didnt) 3) The apartment complex is now saying that it doesnt matter what "he" told her, this is how it is now. The thing is, she would have never moved into this place had she known that they did NOT accept pets or that there was such a steep charge concerning pets, especially fixed cats.
She was told by the young lady at the office to submit a letter stating all this and she would "See" what she could do, but in the past the complex has not allowed deviation from the set rules (I wonder if her previous manager knew these "rules") and would probably have to get rid of the pets. I suggested she talk to the owner directly who is a much more personalble person then this lady that works in the office.
Any advice would be wonderful.
Thank you so much!