OK, so I know nothing about the mechanics of this device. I have always taken it for granted that they work and that you can trust them to keep your food safe. The complex I live in now is an older one and not the most luxurious. In the year that I have lived here I have had to have maintenance come out and look at my fridge at least 4 times. What happens is that I notice that the fridge part starts getting too warm. So each time the guy comes out, wrestles around with something in the freezer, and then it sort of works again. In the meantime, I notice that something starts dripping after awhile from the top of the fridge onto the bottom, and this gradually increases as the fridge nears the point where it starts to get too warm again. The food in the freezer is usually covered in frost and my concentrate paper juice cans look like they have soaked through.
Finally, after noticing that it is warm again, I decided to go buy a little fridge thermometer and at that point it registered at around 54 degrees. Well obviously this is not right. So I speak with our manager, and he says that the fridge will be replaced. Well they send the maintenance guy out, do the same thing they always do, and never follow up to replace it. I go and buy a bunch of groceries a week later and monitor the fridge throughout the day. The night before it seemed like it was cooling properly, but when I put the food in the fridge and the freezer I notice that throughout most of the day it is hovering at 50 degrees and feeling warmer to the touch than it should. This goes on for several hours. So I call the management kind of upset, and maintenance comes out and tells me that nothing is wrong. I show him that the thermometer says 50 and shake my concentrated juice can that has been sitting in the freezer for over 6 hours and is still liquid. So they leave and tell me they will take care of it after the weekend is over.
What's frustrating is that now the fridge is at about 42 degrees the night after. So if someone comes and looks, it will appear that everything is OK. I really don't want to be a whiny tenant, but I know that my food was too warm most of yesterday after I came back from grocery shopping. For probably at least 8-9 hours. I just don't feel that I can trust the device enough to keep the chicken, potato salad and other items that can spoil.
This has never been an issue I have had to deal with before. Am I being unreasonable to assume that the fridge is not working properly and that I am almost certain that it will just stop working at all again because nothing has really changed? Don't I have the right to ask for a new one or to have it swapped out?