My brother lives in an apartment complex in a suburban area. His apartment has been broken into twice in the past couple of weeks. The first time was an attempt, the second time they actually got through the door. He's asked management to transfer his lease to another complex, as he wants to move IMMEDIATELY. So far, they've been amenable, but a bit slow. (He apartment was broken into on Tuesday, they are showing him a place on Thursday.)
A large company owns this property and a number of others in the area. Any suggestions on how to politely escalate and move this along?